Privacy Policy

1. Information We Collect

Personal Information

• Account Information: Name, email address, and profile information you provide when creating an account
• Contact Information: Information you provide when contacting us for support

App Data

• Team Data: Player names, team information, match data, and statistics you enter into the app
• Audio Recordings: Match recordings you create within the app are temporarily uploaded to our secure cloud servers for AI processing, then automatically deleted within approximately 10 minutes after processing is complete
• Generated Content: AI-generated coaching suggestions and analysis based on your recordings

Technical Information

• Device Information: Device type, operating system, app version
• Usage Data: How you interact with the app, features used, and app performance data
• Log Data: Error logs and crash reports to improve app stability

2. How We Use Your Information

• Provide Services: Enable core app functionality including team management, match recording, and statistical analysis
• AI Analysis: Process your audio recordings to generate coaching insights and suggestions using artificial intelligence
• Generate Reports: Create match reports, player statistics, and performance analytics
• App Improvement: Analyze usage patterns to enhance features and fix bugs
• Customer Support: Respond to your questions and provide technical assistance
• Legal Compliance: Meet legal obligations and protect our rights and users' safety

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party companies that help us operate the app (cloud hosting, analytics, customer support) under strict confidentiality agreements
• AI Processing: Anonymous, aggregated data may be used to improve our AI models, but no personal information is included
• Legal Requirements: When required by law, court order, or to protect the rights and safety of users
• Business Transfers: In the event of a merger or acquisition, with advance notice to users

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using SSL/TLS protocols and at rest on our servers
• Audio Processing: Audio recordings are temporarily uploaded to our secure cloud servers for AI analysis and are automatically deleted within approximately 10 minutes after processing completion (timing may vary based on network conditions)
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated

We retain your account data for as long as your account is active or as needed to provide services. Audio recordings are only retained temporarily during processing and are not stored permanently.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information in certain circumstances

To exercise these rights, contact us at contact@thekicksapp.com or use the settings within the app.

6. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

7. Artificial Intelligence and Automated Processing

Our app uses AI technology to analyze your match recordings and provide coaching suggestions:

• Audio Processing: Your match recordings are securely uploaded to our cloud servers for AI analysis and are automatically deleted within approximately 10 minutes after processing
• AI-Generated Content: All AI suggestions are clearly marked and should be reviewed by qualified coaches before implementation
• Not Professional Advice: AI-generated coaching suggestions are not a substitute for professional coaching expertise
• Accuracy: While we strive for accuracy, AI suggestions may contain errors or may not be suitable for all situations
• Human Oversight: Always use your professional judgment when reviewing AI-generated content

Data Minimization: We only process the minimum amount of audio data necessary for analysis and do not retain recordings longer than required for processing.

8. Account Deletion and Data Retention

You can delete your account at any time by:

• Going to Settings → Account → Delete Account within the app
• Emailing us at contact@thekicksapp.com

Upon account deletion, we will permanently delete your personal information within 30 days, except where we are required to retain certain information for legal compliance, fraud prevention, or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy in the app and updating the "Last Updated" date. Continued use of the app after changes indicates your acceptance of the updated policy.

11. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

• Email: contact@thekicksapp.com